Returns

Last updated: May 30, 2024.

We understand that there may come a time to return a purchase and we aim to make the returns process as simple as possible.

Unfortunately, we do not accept returns on any orders. All sales are final. That being said, if you're unhappy due to defects, discrepancies from what was promised, or if the imprint quality falls short of expectations, simply reach out to us, and we'll promptly reproduce the product to ensure your satisfaction. We offer a reprint within 30 days of the purchase. 

Please note: All returned items must be in new and unused condition, with the original tags and labels attached.

Return Process

To return an item, email us at Mike@Threads19.com with your Order Number and return reason and our support team will be happy to assist you with the next steps.

Return shipping charges will be paid for by us.

Refunds

After receiving your item/s and inspecting the condition, we will process your refund or exchange. Please allow at least 10 days from the receipt of your item/s for your return to be processed.

Questions

For questions relating to our returns policy, please contact us at Mike@Threads19.com